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Service is in our DNA

Technical customer service

You take care of your patients, we take care of your reprocessing room: Our comprehensive technical customer service works hand in hand with our trained specialist trade partners. This enables us to solve even complex challenges for you in the shortest possible time and find fair, sustainable solutions for maintenance, repair and validation.

030 75 79 11 22

Mo. - Do.: 08 - 17 Uhr, Fr: 08 - 16 Uhr


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Das MELAG Service-Team in Ihrer Nähe

Das MELAG Service-Team in Ihrer Nähe



A smooth practice workflow is close to our hearts: maintenance ensures reliability, extends service life and increases safety.

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A reprocessing room must never stand still: We know where things get stuck in an emergency and how to rectify the fault quickly.

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Validation for your safety: From cleaning to storage, we validate your reprocessing workflow according to current standards, guidelines and manufacturer specifications.

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IT support

The best connection for your connection: responsive, flexible and cost-transparent, we solve your IT inquiries in no time at all.

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Regeneration MELAdem 53

Regeneration of ion exchange resins is only as good as the service that goes with it: Order customized regeneration now from € 201.


Sealed seam strength test

Guaranteed valid results for only 105 €: Routine control for the annual performance assessment of packaging processes in accordance with EN ISO 11607-2.

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We're here for you

MELAG full service promise

It is important for us to look at the big picture: That is why we offer technical support with many options. Our service network with over 900 specialized trade and MELAG hygiene technicians ensures individual service in your practice.

Together we will find the ideal service partner: Contact us now by phone or call-back service.

Mon. - Thurs.: 08:00 - 17:00, Fri.: 08:00 - 16:00

Technischer Kundendienst
MELAG Service

Technical Service

Whether maintenance, repair, validation or IT support: With our technical service, we ensure the smooth operation of the MELAG devices in your practice!

Frequently Asked Questions (FAQ)

You have questions? We the answers!

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MELAG Customer Service

You have questions? We the answers!