XXL Washer-Disinfector: Discover MELAtherm 20 >

Products Service Discover Contact
  • System Solution
  • Bestsellers Australia
  • Autoclaves
  • Large Autoclaves
  • Small autoclaves
  • Washer-Disinfectors
  • Ultrasonic cleaners
  • Sealing Devices
  • Packaging
  • Documentation
  • MELAverse
  • Care
  • Water Treatment
  • Routine Testing
  • Consumables
  • Bestsellers Australia
    Bestsellers Australia
  • Autoclaves
    Autoclaves
  • Large Autoclaves
    Large Autoclaves
  • Small autoclaves
    Small autoclaves
  • Washer-Disinfectors
    Washer-Disinfectors
  • Ultrasonic cleaners
    Ultrasonic cleaners
  • Sealing Devices
    Sealing Devices
  • Packaging
    Packaging
  • Documentation
    Documentation
  • MELAverse
    MELAverse
  • Care
    Care
  • Water Treatment
    Water Treatment
  • Routine Testing
    Routine Testing
  • Consumables
    Consumables
Bestsellers Australia
Bestsellers Australia
  • Premium Class
    Premium Class
  • Prime Line (Class B)
    Prime Line (Class B)
  • Pro Line (Class B)
    Pro Line (Class B)
  • Pro Line (Class S)
    Pro Line (Class S)
  • Vacuclave 105 / 305
    Vacuclave 105 / 305
  • Vacuclave 550
    Vacuclave 550
  • Cliniclave 45 Series
    Cliniclave 45 Series
  • Vacuklav 24 BL+
    Vacuklav 24 BL+
  • Accessories & components for autoclaves
    Accessories & components for autoclaves
  • Cliniclave 45
    Cliniclave 45
  • Cliniclave 45 M
    Cliniclave 45 M
  • Cliniclave 45 D
    Cliniclave 45 D
  • Cliniclave 45 MD
    Cliniclave 45 MD
  • Vacuclave 550
    Vacuclave 550
  • Accessories & components for large autoclaves
    Accessories & components for large autoclaves
  • Vacuclave 105
    Vacuclave 105
  • Vacuclave 305
    Vacuclave 305
  • MELAtherm 20
    MELAtherm 20
  • MELAtherm 10 Evolution
    MELAtherm 10 Evolution
  • Ultrasonic cleaners
    Ultrasonic cleaners
  • Loading patterns
    Loading patterns
  • Baskets & Adapters
    Baskets & Adapters
  • MELAcontrol Wash Check
    MELAcontrol Wash Check
  • Regenerating Salt
    Regenerating Salt
  • Accessories & components for thermal disinfectors
    Accessories & components for thermal disinfectors
Ultrasonic cleaners
Ultrasonic cleaners
  • MELAseal 300
    MELAseal 300
  • MELAseal 200
    MELAseal 200
  • MELAseal 100+
    MELAseal 100+
  • Routine Testing
    Routine Testing
  • Accessories & components for sealing devices
    Accessories & components for sealing devices
  • MELAstore Trays
    MELAstore Trays
  • MELAstore Tray Ophthalmology
    MELAstore Tray Ophthalmology
  • MELAstore Boxes
    MELAstore Boxes
  • MELAstore transport box
    MELAstore transport box
  • Accessories & components for sterile goods storage
    Accessories & components for sterile goods storage
  • MELAtrace
    MELAtrace
  • MELAverse
    MELAverse
  • MELAprint 80
    MELAprint 80
  • MELAprint 60
    MELAprint 60
  • MELAdoc
    MELAdoc
  • MELAflash
    MELAflash
  • MELAnet Box
    MELAnet Box
  • Accessories & components for documentation
    Accessories & components for documentation
MELAverse
MELAverse
  • Care Oil Spray
    Care Oil Spray
  • Chamber Protect
    Chamber Protect
  • MELAdem 40
    MELAdem 40
  • MELAdem 47
    MELAdem 47
  • MELAdem 53
    MELAdem 53
  • MELAdem 53 C
    MELAdem 53 C
  • MELAdem 56
    MELAdem 56
  • MELAjet
    MELAjet
  • Accessories & components for water treatment
    Accessories & components for water treatment
  • MELAcontrol Wash Check
    MELAcontrol Wash Check
  • MELAcontrol Seal Check
    MELAcontrol Seal Check
  • MELAcontrol Ink Test
    MELAcontrol Ink Test
Consumables
Consumables
  • MELAG Service World
  • Downloadcenter
  • Troubleshooting
  • Video Tutorials
  • Device Registration
  • Service Portal
  • Technical Training
  • Configurator
  • Downloadcenter
    Downloadcenter
  • Troubleshooting
    Troubleshooting
  • Video Tutorials
    Video Tutorials
  • Device Registration
    Device Registration
  • Service Portal
    Service Portal
  • Technical Training
    Technical Training
  • Configurator
    Configurator
Downloadcenter
Downloadcenter
Troubleshooting
Troubleshooting
  • MELAcare Tutorials
    MELAcare Tutorials
  • Careclave Tutorials
    Careclave Tutorials
  • Autoclaves Tutorials
    Autoclaves Tutorials
  • Washer-Disinfector Tutorials
    Washer-Disinfector Tutorials
  • MELAseal 200 Tutorials
    MELAseal 200 Tutorials
  • MELAseal 300 Tutorials
    MELAseal 300 Tutorials
  • MELAtrace Tutorials
    MELAtrace Tutorials
Device Registration
Device Registration
Service Portal
Service Portal
Technical Training
Technical Training
Configurator
Configurator
  • Promotions
    Promotions
  • Success Stories
    Success Stories
  • Inspiration & Tips
    Inspiration & Tips
  • News
    News
  • Family Business & Jobs
    Family Business & Jobs
Promotions
Promotions
Success Stories
Success Stories
Inspiration & Tips
Inspiration & Tips
News
News
Family Business & Jobs
Family Business & Jobs
  • Book a consultation: On-site, online or in a showroom
    Book a consultation: On-site, online or in a showroom
  • Your sales contacts
    Your sales contacts
  • Fairs & Congresses
    Fairs & Congresses
  • Contact form
    Contact form
  • Company & Apprenticeship
    Company & Apprenticeship
Book a consultation: On-site, online or in a showroom
Book a consultation: On-site, online or in a showroom
Your sales contacts
Your sales contacts
Fairs & Congresses
Fairs & Congresses
Contact form
Contact form
Company & Apprenticeship
Company & Apprenticeship
Free Webinar: For more hygiene, better instrument protection & clear workflows
Free Webinar: For more hygiene, better instrument protection & clear workflows
Learn more
Identify errors, find solutions: Our Troubleshooting Portal for MELAG products
Identify errors, find solutions: Our Troubleshooting Portal for MELAG products
Start troubleshooting
Free Webinar: For more hygiene, better instrument protection & clear workflows
Free Webinar: For more hygiene, better instrument protection & clear workflows
Learn more
Any questions? We have the answers! Our hygiene experts in Australia will be happy to advise you.
Any questions? We have the answers! Our hygiene experts in Australia will be happy to advise you.
Contact us now
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Specialties
  • Dental
  • Medical
  • Ophthalmo
  • Hospital
  • Veterinary
  • Podiatry
  • University
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Products
  • Instrument Reprocessing
  • Autoclaves
  • Washer-Disinfectors
  • Ultrasonic cleaners
  • Sealing Devices
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  • Instrument Reprocessing
  • Autoclaves
  • Washer-Disinfectors
  • Ultrasonic cleaners
  • Sealing Devices
  • Downloads
  • Troubleshooting
  • Video Tutorials
  • Blog
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© MELAG Medizintechnik GmbH & Co. KG

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Service contact overview

Your direct line to us.

Select service category, find contact - it's that easy to find the right contact person for your enquiry.

Wartung und Reparatur / patrick
Service Reviews

Simple, fast and professional.

Our customers confirm this with their service ratings: Whether maintenance, validation or repair - our hygiene experts provide competent and reliable support for service enquiries.

4,8

34 Customer Reviews

Service

Reviews by Customers

Hameln Eye Centre GbRverified

Always available

We are very satisfied with the service. Mr Dennis Dell'Anna is always available and very friendly. Our enquiries are always dealt with very quickly and competently. Above all, when problems arise, he takes immediate action and resolves them professionally.

Podiatry Anna Nordlohverified

Friendly and fast

Very friendly staff, whether on the phone or on site! They immediately looked for a solution to my problem and helped me quickly! Service is still very important in this company!!!

MVZ Dr Siebersverified

More than satisfied

Very competent service technicians! Friendly, punctual and professional. The work was done quickly, cleanly and reliably. Absolutely recommendable! Thank you Steffen!

Centre for Implantology Dr Lübkeverified

Clear recommendation 👍

The technicians were very competent and friendly. Everything was done professionally and reliably... Absolutely recommendable. 😊👍

Dr Brigitte Krugverified

Happy

Technician checked everything, worked in a focussed manner and was punctual. Friendly service staff on the phone, quick response to questions about the invoice, etc. Have nothing to complain about at the moment.

Podiatry practice Mirjam Kahler-Feldmannverified

Reliable support for our MELAG device

Service from MELAG for MELAG - you can rely on it! MELAG customer service impressed us with the excellent service we received for our MELAG Euroklav 29 VS+.

Ansprechpartner REP
Tailored service

Technical Service

Whether repair, maintenance or validation: With our technical service, we ensure the smooth operation of MELAG devices in your practice!

Mon - Thu: 08:00 - 17:00, Fri: 08:00 - 16:00

Request service now
  • MELAG Customer Service

    Do you need on-site technical service at your practice?

    To the Troubleshooting Portal
  • User Documentation

    Are you looking for the right documents for your MELAG product?

    To the Download Center
  • MELAG Video-Tutorials

    Are you looking for a quick equipment instruction?

    To the video tutorials
Welcome to the MELAG Service World

Your service. Our DNA.

4,8

34 Customer Reviews

Benefit from our digital tools and our MELAG Service Center: Together we will find the ideal contact for maintenance, repair or validation! Please use our free service number +49 (0)30 75 79 11 22 or our callback service for your inquiry.

Request service now

Service@melag.de

Request service now
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Hygiene-Techniker in Ihrer Nähe

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Maintenance

Maintenance

A smooth practice workflow is close to our hearts. To ensure that everything runs smoothly for you, our specialist trade partners and our own specialized MELAG hygiene technicians take care of the products in the reprocessing room!

Repair

Repair

We are there for you so that you can be there for your patients: Because a reprocessing room should never stand still! Our specialized trade partners and our specialized MELAG
hygiene technicians know where things get stuck in an emergency and how to quickly and how to remedy the problem quickly.

Validation

Validation

We validate for your safety: Our network of specialized trade partners, MELAG hygiene technicians and specialized validation companies check your reprocessing process according to current standards, guidelines and manufacturer specifications.

IT-Support

IT-Support

Whether hardware, software or network problems: With our individual IT support, you are optimally networked. This means that important data is not lost and the documentation of the reprocessing process quickly gets back up and running.

Request service now

Request service now

You need technical assistance for your MELAG product? Together we will find the ideal contact for maintenance, repair and validation in your region! Do not hesitate and contact us now.

Troubleshooting

MELAG products stand for quality, user safety and reliability. With our troubleshooting portal, you can identify malfunctions quickly and easily and often solve them yourself with the help of recommended action.

Visit Troubleshooting
troubleshooting

Registering your devices

The purchase of a MELAG device does not only mean an easement of your daily work, but also the beginning of a hopefully long-lasting business relationship! After registering your device(s), we will be able to provide you with better and faster advice and support in case of questions.

To the device registration
Registrierung Ihrer Geräte

Video Tutorials

Our helpful video tutorials answer all your important questions about the use of our autoclaves, washer-disinfectors and sealing devices.

Careclave tutorials

Careclave tutorials

Take your instrument reprocessing workflow to the next level with Careclave and the matching video tutorials.

Washer-disinfectors tutorials

Washer-disinfectors tutorials

Cleaning and disinfection made easy: Get all the information you need about the reprocessing with MELAtherm in our video tutorials.

Autoclave tutorials

Autoclave tutorials

Our video tutorials for autoclaves support you with all questions regarding sterilization, routine tests and documentation.

Sealing device tutorials

Sealing device tutorials

Throw away the manual. Because our video tutorials on the packaging process with MELAseal 200 have your back.

Downloadcenter

Save paper, protect the environment: Even small changes can make a big difference. For this reason, we have decided to make all MELAG documents available as digital PDF files in our download center.

Visit download center
Downloadcenter
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MELAG Customer Service

You have questions? We the answers!

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Maintenance and repair

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Patrick Wartung MT10-quadrat