Our customers confirm this with their service ratings: Whether maintenance, validation or repair - our hygiene experts provide competent and reliable support for service enquiries.
4,8
30 Customer Reviews
Reviews by Customers
Hameln Eye Centre GbRverified
Always available
We are very satisfied with the service. Mr Dennis Dell'Anna is always available and very friendly. Our enquiries are always dealt with very quickly and competently. Above all, when problems arise, he takes immediate action and resolves them professionally.
Podiatry Anna Nordlohverified
Friendly and fast
Very friendly staff, whether on the phone or on site! They immediately looked for a solution to my problem and helped me quickly! Service is still very important in this company!!!
MVZ Dr Siebersverified
More than satisfied
Very competent service technicians! Friendly, punctual and professional. The work was done quickly, cleanly and reliably. Absolutely recommendable! Thank you Steffen!
Centre for Implantology Dr Lübkeverified
Clear recommendation 👍
The technicians were very competent and friendly. Everything was done professionally and reliably... Absolutely recommendable. 😊👍
Dr Brigitte Krugverified
Happy
Technician checked everything, worked in a focussed manner and was punctual. Friendly service staff on the phone, quick response to questions about the invoice, etc. Have nothing to complain about at the moment.
Podiatry practice Mirjam Kahler-Feldmannverified
Reliable support for our MELAG device
Service from MELAG for MELAG - you can rely on it! MELAG customer service impressed us with the excellent service we received for our MELAG Euroklav 29 VS+.
Anne-Sophie Lorenzverified
Super service
Great hygiene technician - We and our MELAtronic wouldn't want to be without the first-class service.
Who could offer better service than the manufacturer itself? When it comes to technical service, we rely on MELAG customer service!
Neumann practice
Friendly communication + fast maintenance
Very friendly technician, the appointment went absolutely smoothly. Maintenance done quickly and everything explained clearly.
Andrea Krämerverified
Thank you ♥️
Mr Hudson is a very friendly and competent technician. The work on the appliance was carried out to our complete satisfaction. Many thanks for that!
Dental practice Dr Ralf Rippelverified
All good
Mr Faust is a very nice and competent employee. Thank you very much.
Drs Varandani and Varandani-Gogiaverified
Service very good
Spare parts that have been replaced should be taken away for disposal. You know best how to dispose of the different materials.
Foot care Kibo Binder-Münsterverified
Satisfied all round
Pleasant and experienced customer service fitter, highly recommended!
Dr Krämer
Repair application
Many thanks for the emergency assistance at short notice when our autoclave broke down. Due to the urgency, we could not wait for our depot to call us back and were very grateful for the rapid support. The technician, Mr Hofacker, solved the problem very competently. The pump had to be replaced, which was possible directly on site thanks to the spare part in his vehicle - thank you very much!
ENT practice Dr Stetterverified
Friendly and competent
So far, all your employees have always been very friendly and competent! Very pleasant to deal with! Keep up the good work.
Peter Albrechtverified
Recommendation
The technician was on site quickly and immediately took the time to check the appliance thoroughly. The calm and structured approach during the operation was particularly positive. Many thanks for the quick help!
Median Klinik Grünheideverified
Top
Fast response and very pleasant appointments with friendly communication.
Dental practice Pohlverified
Quick help
The remote maintenance went very smoothly. Thank you very much!
Dr Debus [Dermatological practice Debus]verified
Professional
Very competent, pleasant and polite employee.
Dr med Bert Croneverified
Device maintenance
Our "old" Steri is like new - thank you very much!
Mandy Bodenstedtverified
Everything super
A very, very friendly, competent employee.
Practice for dentistry Dr Hoffmann
Communication is right
The customer service employee was very friendly and worked cleanly. Communication in advance was flawless.
Dr M. Seidel
Good remote maintenance
The remote maintenance was uncomplicated and professional.
Claudia Lange [MVZ Dental Centre]
Top customer service
Overall a very reliable customer service - the service technician was friendly, well prepared and carried out the service quickly.
Stefan Richter
Everything well explained
The technician took his time and answered all the questions from the team.
Andrea Königsberger (Podiatrist)verified
A big compliment!
The employees radiate a palpable enthusiasm for the subject of instrument reprocessing. Please keep up the good work!
Sindy Burrowverified
Great company with great employees
MELAG has been with me for many years. Working together is always fun - you guys are great! Keep up the good work.
Reni Otte, Podiatristverified
Thank you
We would choose MELAG again at any time.
Practice for podiatry Vera Willeverified
Years of partnership
I am happy every day to offer my foot patients the best possible care and also the best hygiene and prevention of infection with pathogens.
Service contact overview
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Downloadcenter
Save paper, protect the environment: Even small changes can make a big difference. For this reason, we have decided to make all MELAG documents available as digital PDF files in our download center.
MELAG products stand for quality, user safety and reliability. With our troubleshooting portal, you can identify malfunctions quickly and easily and often solve them yourself with the help of recommended action.
Benefit from our digital tools and our MELAG Service Center: Together we will find the ideal contact for maintenance, repair or validation! Please use our free service number +49 (0)30 75 79 11 22 or our callback service for your inquiry.
The purchase of a MELAG device does not only mean an easement of your daily work, but also the beginning of a hopefully long-lasting business relationship! After registering your device(s), we will be able to provide you with better and faster advice and support in case of questions.
