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Do not hesitate to contact us: Either request a callback at the time that suits you best or contact our service center directly:
Numéro: 0977 55 66 60
(Mon. - Thurs.: 08:00 - 17:00, Fri.: 08:00 - 16:00).
When does maintenance have to take place? What information is required in advance? What is the flat rate for maintenance? Many questions - all of which we answer in a free phone call.
Hygiene technicians recognize the first signs of damage and know which preventive measures to take. This helps to reduce consequential damage and avoid unnecessary repairs.
Mon - Thu: 08 - 17 h, Fri: 08 - 16 h
Service@melag.de
Request service now
Die MELAG Hygiene-Experten in Ihrer Nähe
A good contact for service work is your technician who specializes in MELAG products and has correspondingly valid training certificates. In addition, our highly qualified MELAG hygiene technicians with the special knowledge of a manufacturer at your side.
No matter if maintenance or repair - the MELAG customer service offers you a nationwide service in Germany. Our nationwide flat rates for travel and maintenance guarantee maximum cost security, regardless of the distance of our hygiene technicians to you.
Contact us now and benefit from our MELAG service in your region.
Regular maintenance is essential for value retention, reliable operation and safety. During maintenance, all functional and safety-relevant components and electrical equipment must be checked and, if necessary, replaced. Maintenance must be carried out by a trained service technician in accordance with the maintenance instructions. Please have your MELAG products serviced regularly at the following intervals:
Careclave: 3,000 batches or 24 months
Pro / Prime Line: 2,000 batches or 24 months
Vacuklav 40 B+ / 44 B+ Evolution: 4,000 batches or 24 months
Vacuklav 41 B+ / 43 B+ Evolution: 2,000 batches or 24 months
Vacuklav 30 B+ / 24 B+: 1,000 batches or 24 months
Vacuklav 31 B+ / 23 B+: 1,000 batches or 24 months
Vacuclave 550: After 24 months or 4000 cycles
Euroklav 29 VS+ / 23 VS+: 1,000 batches or 24 months
MELAtherm 10 Evolution: 1,000 batches or 24 months
MELAtherm 10: 1,000 batches or 24 months
MELAseal 200: 50,000 or 48 months (software 2.22) 50,000 or 24 months (software 1.12 / 2.10)
MELAseal 300: 100,000 sealing processes (cycles), but after 4 years at the latest
MELAseal Pro: 50,000 batches or 24 months
We will find the ideal contact person for your inquiry from our network of over 900 specialized trade and MELAG hygiene technicians. So do not hesitate to contact us: We are available for a free and non-binding discussion on maintenance, validation and repair at the following telephone number 030 75 79 11 22 or with our call-back service.
Regular maintenance allows you to plan ahead and avoid service calls at short notice. But with our maintenance and travel flat rates, we give you even more security: Because our flat rates offer clear, uniform and transparent planning - without hidden costs! This means that you have a precise overview of the scope of maintenance and the costs even before the maintenance date. Tell us the name of your MELAG product with serial number now and we will send you a maintenance offer at a flat rate.
To ensure that the hygiene technician on site is equipped with the materials and parts required for the repair or maintenance of your device, your service order will be analyzed in advance. In addition to your contact and address data for your practice, we also require the serial number and, if applicable, the error message of the device. In addition, you have the option of entering a desired date and time and other information that is important to you in our callback form.
No problem - we have kept everything for you. You will find all related user documents of your MELAG device around the clock and digitally retrievable in our download center. After selecting your MELAG product, all files are available for you to download online.
