XXL Washer-Disinfector: Discover MELAtherm 20 >

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    • Autoclave Tile
      • premium-klassePremium Class
      • Prime LinePrime Line (Class B)
      • Pro Line Product picturePro Line (Class B)
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      • 150 2Vacuclave 105 / 305
      • Vacuclave 550 Menu ElementVacuclave 550
      • Grossautoklaven-SystemloesungCliniclave 45 Series
      • 24-BL-StoererVacuklav 24 BL+
      • Zubehör Careclave ProduktfotoAccessories & components for autoclaves
    • Grossautoklaven-Systemloesung
      • Cliniclave 45 Produktfoto für Kaegorie MenuCliniclave 45
      • Cliniclave 45 M ProduktfotoCliniclave 45 M
      • Cliniclave 45 D ProduktfotoCliniclave 45 D
      • Cliniclave 45 MD ProduktfotoCliniclave 45 MD
      • Vacuclave 550 Menu ElementVacuclave 550
      • Großautoklaven Zubehör ProduktfotoAccessories & components for large autoclaves
    • 150 2
      • 150-ohne 1Vacuclave 105
      • 350-ohne 1Vacuclave 305
    • mt20-gross
      • mt20-grossMELAtherm 20
      • MT10EVO_Produkt_geschlossenMELAtherm 10 Evolution
      • Körbe und Adapter ProduktfotoLoading patterns
      • Collage-Korb 3-minBaskets & Adapters
      • teaser-washcheckMELAcontrol Wash Check
      • Regenerating SaltRegenerating Salt
      • MELAtherm Zubehör MenuAccessories & components for thermal disinfectors
    • Careclave_Produkt_offen für Menü
      • Careclave_Produkt_offen für MenüCareclave
      • Menu Foto Carebox BlueCarebox Blue
      • Carebox Green Menu BildCarebox Green
      • Cooling Box ProduktfotoCooling Box
      • Care Oil ProduktfotoCare Oil
      • Zubehör Careclave ProduktfotoAccessories & components for Careclave
    • MicrosoftTeams-image (1170)-min
      • MicrosoftTeams-image (1420)-min(1)MELAseal 300
      • MELAseal 200 Menu FotoMELAseal 200
      • MELAseal 100 Bild MenuMELAseal 100+
      • Ink test seal check 1Routine Testing
      • Zubehör MELAseal MenuAccessories & components for sealing devices
    • MicrosoftTeams-image (1169)-min
      • Trays neuMELAstore Trays
      • OTS MenüMELAstore Tray Ophthalmology
      • MELAstoreMELAstore Boxes
      • me01100 1MELAstore transport box
      • Zubehör PackagingAccessories & components for sterile goods storage
    • documentation
      • MELAtrace-Pro Menu IconMELAtrace
      • MELAverse Produkt KachelMELAverse
      • MELAprint 80MELAprint 80
      • MELAprint 60 ProduktfotoMELAprint 60
      • MELAdoc Titelbild-blau MELAdoc
      • MELAflash ProduktfotoMELAflash
      • MELAnetBox Menu BildMELAnet Box
      • Zubehör DokuAccessories & components for documentation
    • MELAverse Produkt KachelMELAverse
    • MicrosoftTeams-image (1171)
      • MicrosoftTeams-image (1052)Care Oil Spray
      • MicrosoftTeams-image (1053)Chamber Protect
    • MicrosoftTeams-image (1172)-min
      • MELAdem 40 ProduktfotoMELAdem 40
      • MELAdem 47 ProduktfotoMELAdem 47
      • MELAdem 53 Menu FotoMELAdem 53
      • MELAdem 53 CMELAdem 53 C
      • MELAdem 56 ProduktfotoMELAdem 56
      • MELAjet ProduktfotoMELAjet
      • Zubehör WasserAccessories & components for water treatment
    • Ink test seal check 1
      • teaser-washcheckMELAcontrol Wash Check
      • MELAcontrol Seal Check Routine Prüfung MenuMELAcontrol Seal Check
      • Menu ink TestMELAcontrol Ink Test
    • melacare pouch sealcheck resinConsumables
    • Downloadcenter Tile ImageDownloadcenter
    • Service-troubleshootingTroubleshooting
    • Video Tutorials Autoclave
      • Balkenteaser-MELAcare 1MELAcare Tutorials
      • Careclave Tutorial MenuCareclave Tutorials
      • Autoklaven Tutorial Autoclaves Tutorials
      • Tutorial Thermodesinfektor MenuWasher-Disinfector Tutorials
      • Siegelgeräte Menu TutorialMELAseal 200 Tutorials
      • MS300 BalkenteaserMELAseal 300 Tutorials
      • MELAtrace TutorialMELAtrace Tutorials
    • Gerätertegistrierung Menu BildDevice Registration
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      • Gebauer GFCompany & Apprenticeship
    • entdecken-ansprechpartner
      • Beratung-uebersichtBook a consultation: On-site, online or in a showroom
      • entdecken-ansprechpartnerYour sales contacts
      • Messen & Kongresse Bild MenuFairs & Congresses
      • beratung-kontaktformularContact form
      • Gebauer GFCompany & Apprenticeship
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The best connection
for your connection.

Our specialized trade partners and MELAG IT experts support you with the installation of the MELAtrace software, with connection problems as well as with software updates of the MELAG products.

Flexible remote service

MELAtrace
The best connection for your connection

The MELAG IT Support

Whether hardware, software or network problems: With our individual IT support, we solve all your questions by phone, by remote maintenance via TeamViewer or on-site at your practice.

Request IT Support
030 757911 8052 14

Mon - Thu: 08:00 - 17:00, Fri: 08:00 - 15:00

meladoku@melag.de

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The MELAG IT Experts

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Jetzt IT-Support anfragen:

Then don't hesitate to get in touch with us: We solve all your questions by phone, by remote maintenance via TeamViewer or on-site at your practice. And all that: responsive, flexible and cost-transparent. Because we bill our service fairly in 15-minute cycles (€36/net).

Request IT Support

  • Maximum reliability

    through the expertise of our IT experts

  • Quick problem solving

    on-site or remote maintenance

  • Fair accounting

    every 15 minutes: 36 €/net

  • Smart solutions

    through remote service via TeamViewer

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MELAG Customer Service

You have questions? We the answers!

Contact personsLive DemoFree technician exam
Beratung-uebersicht
And it's that simple

In only 3 steps to the
IT-Support.

For hardware and software questions, your specialized trade partner or IT service provider is primarily responsible. In addition, our MELAG IT experts with the specialized knowledge of a manufacturer are also available to assist you.

Contact us and describe your request.

Benefit from fast on-site or remote support.

Complete cost transparency with fair billing at 15-minute intervals.

Smart solutions for smart products

All in one network.

We offer smart solutions for seamless documentation of instrument reprocessing with our washer-disinfectors, sealing devices and autoclaves.

MELAtrace

MELAtrace

is our intuitive software solution for documenting and approving the entire reprocessing cycle without annual license or signature fees.

MELAprint 80

MELAprint 80

is a barcode label printer for marking instruments. The barcode labels ensure complete traceability.

MELAflash

MELAflash

saves all log files on a CF card. MELAG twasher disinfectors and autoclaves of the latest generation have an integrated interface.

MELAnet Box

MELAnet Box

automatically saves all protocols on your practice PC or network. MELAG washer disinfectors and autoclaves of the latest generation have integrated interfaces.