More quality, more structure, more efficiency.
This week-long course takes you through the world of quality management from A to Z and is tailored to give you not only comprehensive knowledge but also practical skills in areas from Accounting to Zertification. Gain a deeper understanding of key areas such as health and safety, data protection and error management, and master every aspect of quality management.
You will learn how to optimise critical processes and recurring errors, how to manage risks and stressful situations, and how to ensure compliance with international standards. By improving your skills in strategic planning and effective communication management, you will not only improve the quality of your work, but also increase your visibility and appreciation in the practice.
All training drinks and a daily lunch are included in the price.
Quality management from A to Z
A as in accounting, occupational safety, occupational health and safety, audits, education, training B as in treatment and complaints management C as in checklists and controlling D as in data protection, data security, documentation, diagnostics, DIN EN ISO standards E as in familiarisation, instruction, development F as in error management and skills G as in device management, hazard, Legal basis for QM H as in Hygiene & hand hygiene I as in Information, actual value, infrastructure, interested parties J as in Just in time & adjustment K as in Communication, competence, conformity & CIP L as in Specification sheet, suppliers, performance M as in Materials management, management system, measures, employee orientation N as in Verification, benefits and standards O as in Organigram & organisation P as in Patient orientation, patient file, PDCA, patient rights law, personnel management, processes, Q for quality planning, quality development, quality management systems, quality objectives, qualification, R for accounting, risk management, traceability, reception area, S for structure, interface, standard, setpoint, T for team meetings, appointments, U for corporate culture, cause-and-effect diagram, V for responsibilities, specification documents, procedural instructions, improvement, W for further training & appreciation, Z for certification & goals.
Who:
The course is for anyone interested in the medical, dental and veterinary fields. Career changers, assisting spouses and other employees are also welcome. No special experience, training or years of professional experience are required.
When:
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